Refund Policy

At Codemavens.io, customer satisfaction is our priority. We stand by the quality of our services and products, and we are committed to resolving any issues you may encounter. However, due to the nature of our services (software development, digital solutions, and consultation), refunds are issued only under specific conditions.

1. Eligibility for Refund:
   • Refunds are considered if the project or service has not yet commenced.
   • For development projects, refunds may be requested within 7 days after project initiation, provided that no significant milestones or deliverables have been completed.
2. Non-Refundable Items:
   • Completed services or projects.
   • Custom development work where deliverables have been shared.
   • Consulting or training sessions once delivered.
3. Process for Refund:

   Refund requests must be submitted in writing via our customer support email ([email protected]) within 30 days of payment. Upon review, we will notify you of the approval or rejection of your refund.

4. Late or Missing Refunds:

   If your refund is approved, we will process it within 7-10 business days. If you haven’t received your refund, please contact your bank or credit card company first. If you’ve done this and still haven’t received your refund, contact us at [email protected].